Frequently Asked Questions

What length of appointment should I book?

For "full-body massage" (where we say hello to every major muscle group), we need at least 60 minutes; 90 minutes would be ideal, and 120 minutes is freakin' fantastic (but not recommended for massage first-timers.

Do you offer prenatal massage?

Unfortunately I do not work on pregnant women.

Do you take walk-ins?

No. But I sometimes have same-day/last-minute appointments. Please call/text first, or book online. Appointment is required.

What is required in order to reserve my appointment?

Your full name, email address, mobile number, a credit or debit card on file to guarantee your appointment.

What if I’m running late for my appointment?

We ask all clients to ALWAYS plan on arriving 5-10 mins early for any massage session. If you are late, we will get you on the massage table quickly, and you will get whatever time remains of the session you are paying for. Just communicate with me if you are going to be late, and I’ll see what we can do, but please understand that I don't usually have wiggle room in my schedule. If you are so late that you have to cancel, see policy above for no-shows.

What is your cancellation/rescheduling policy?

I require at least at 24 hour cancellation notice prior to your scheduled arrival time.  I understand that sometimes it is necessary to reschedule or cancel appointments. Therefore, please notify me at least 24 hours prior to your appointment time and I will gladly reschedule your reservation.

If you reschedule or cancel your appointment within 24 hours of your appointment time, you will be charge 50% of the full price of the scheduled services. If you no call no show you will be charged 100% of the schedule service. Thank you.

Should I feel soreness or pain during a massage?

It's a myth that any form of massage therapy (even deep tissue massage) must be painful to be effective. Pain during a massage isn't a sure sign that the massage is helping. In fact, pain can cause muscles to seize up, making it harder for the massage therapist to ease tense areas.

Open communication with your massage therapist is key to a massage that meets your needs. If you have an injury or chronically tight or painful areas, be sure that your therapist is aware of it before the start of the session. If the pressure is too intense, tell your massage therapist immediately so he or she can ease up.

What if I feel self-conscious about my body?

Being self-conscious shouldn't keep you from seeking health care, whether it's visiting your doctor or seeing a massage therapist. A professional massage therapist will be non-judgmental and focused on your muscles and other soft tissue.

Some common concerns clients have are: having back acne or any kind of skin conditions, believing they are overweight, thinking they have ugly feet, being self-conscious about scars. My only concern is that you’re comfortable, relaxed and that you leave feeling better than when you came in!

If you didn't have time to shave your legs, not to worry. Whether or not there is hair on your leg is of no concern to your massage therapist.

How often should I get a massage?

This depends on several factors, including your physical and emotional needs; your stress levels; and your budget.  You will definitely experience the most health benefits from massage when you get massage regularly. Typically, once every week or two is ideal for keeping your muscle tissue pliable and in good shape.  

If you are in chronic pain or have a special issue to address, you might need to come weekly (or even twice a week) until you feel better. Once you're feeling good, once a month is the recommended minimum for maintaining the health of your tissue. If you start stretching the massages out too far apart, then your muscles can revert to their old patterns, especially if you come under stress.  If you wait too long, you'll have to start all over again to restore their suppleness and pliancy. Listen to your body, but don't wait too long!